sipsynergy Cloud Collaboration connects people through real-time communication with applications such as Telephone, Video Conferencing, Chat/IM, Presence and Mobility.
hosted communcations Hosted Communications Solution
partners Provided exclusively through partners
market Rapidly growing market
cisco infrastructure Best of breed, Cisco Infrastructure

Hosted communication solutions designed for business

sipsynergy users get all the features and benefits of the latest technology, delivered through a hosted communications platform with none of the set-up, hardware, support and maintenance costs.

To discover how sipsynergy can help your customers benefit from a hosted enterprise communications solution call: 020 3355 9680.
Alternatively you can email:

Click here for key business benefits

As well the value of closer teamwork, faster decision making, and the ability of personnel to work anywhere at home or abroad within your organisation, sipsynergy Cloud Collaboration presents a number of additional benefits that:

  • Deliver a more unified and consistent user experience across a wide variety of devices
  • Free up time so that you can focus your resources on core business priorities which in turn will help improve your business agility
  • Transition your IT expenditure from a capital to an operating expense model
  • Help you manage service levels and maintain overall control

Working in Partnership

By partnering with sipsynergy, you take advantage of our extensive portfolio of products & services as well as our ongoing commitment to investing in new solutions to help your customers. Our hosted communications solutions deliver next generation voice, video, collaboration, instant messaging and presence in an easy consumption based model. Your customers only pay for what they use, and the services can be tailored to their precise requirements.

As a sipsynergy partner you pay a monthly fee for the services used. We take care of keeping the applications and platforms up to date and managing and maintaining the infrastructure to deliver a high quality reliable and secure service.

Becoming a partner
To find out more call today on:
020 3355 9680

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Becoming a sipsynergy partner opens your business up to a wealth of opportunities:

  • Customers are increasingly demanding annuity based services at the expense of traditional resale business models and sipsynergy provides the solution
  • Immediately deploy sipsynergy's hosted solutions and services with minimal upfront expense
  • White label sipsynergy's products and services as your own and leverage the Cisco Powered™ brand
  • Leverage the power of sipsynergy's platform to take control of profitability through bespoke pricing per customer
  • Receive rebates directly from Cisco for selling your branded Cisco Powered™ service
  • Start small and safe with no upfront commitments or targets and grow on your terms
  • Leverage Cisco's brand and sipsynergy's expertise to help you win more business through joint sales and marketing
  • Know your customer's service consumption through sipsynergy's powerful 24x7 web portals, that will fuel your upsell opportunities
  • As sipsynergy is dedicated to future proofing it's product innovation, this allows you to focus on your Customer's needs
  • Put your customer in control through sipsynergy's bespoke customer web portal

How it works

We provide everything for our partners, be it provisioning, management or billing systems, and it all works very simply.

Our services are annuity based, which means sipsynergy partners and their customers only pay for what they use. The benefits of the model are easily understood by the end customer, they can relax in the knowledge that they always know exactly where they are. For example if a customer takes on additional staff or sites, they’ll know the uplift in costs in a predictable and manageable fashion.

For organisations who may have been used to selling part of a communications solution e.g. servers and workstations there is a ready opportunity to enter into the rapidly growing hosted voice and UC market. For sipsynergy partners things have changed for the better forever.

Our partners benefit from selling hosted UC services with no up front investment or capital costs. The end-user is released from the challenges of a significant capital outlay, on-going support and maintenance costs and future proofing the solution. All this means clients easily understand the real benefits, quickly resulting in high value sales.

For the partner there’s no big up front costs or need to invest in new systems and infrastructure. The solution is so simple and the benefits so obvious that you don’t need any specific accreditations or costly training courses. On becoming a sipsynergy partner you can start selling the solution straight away and look forward highly profitable, long-term business relationships from existing and future customers.

Cloud Collaboration – a powerful partnership

sipsynergy Cloud Collaboration is built on a resilient and secure architecture, leveraging our powerful partnership with Cisco. The Cisco Hosted Collaboration Solution (HCS) offers industry-leading collaboration technologies for secure and scalable public, private, and hybrid clouds from partners certified to offer Cisco Powered™ cloud services.

sipsynergy Cloud Collaboration “as-a- Service” packages offer you real-time collaboration with applications such as Telephone, Video Conferencing, Chat/IM, Presence and Mobility. The offering is comprised of a suite of service components.

  • Voice and video as-a-Service – A unified solution architecture for delivering industry leading voice and video capabilities as a service from the cloud
  • Voicemail and integrated messaging as-a-Service – Deliver voicemail, integrated messaging and access the messages at any time on any device
  • Instant Messaging (IM) and presence as-a-Service – Simply click to begin an IM session, initiate a phone call, or easily start a video-conferencing call
  • Mobility as-a-Service – Give users one number to dial, redirect incoming calls to designated phones, move calls between your Cisco desktop and your mobile phone
  • Web Conferencing as-a-Service – Manage meetings and projects over the web in real time to present, share, or collaborate from anywhere, anytime, on any device


Our Services


Enterprise Hosted Communications

The Enterprise Hosted Communications (EHC) platform is delivered by multi-tenanting the Cisco Hosted Collaboration Solution (HCS) platform. This enables us to deliver a fully partitioned, multi tenant IP Telephony & Unified Communications service hosted exclusively on Cisco’s UC suite of products.

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Our EHC platform gives your customers a dedicated partition on our highly available Cisco HCS cluster, which delivers the full suite of Cisco UC applications. All the key features & applications are available including extension overlapping, extension mobility, enhanced call handling, Unified Voice Mail & many more.

Voice & Unified Communications empowers collaboration & helps businesses to communicate better. Your customers can leverage the full suite of Cisco UC applications including Cisco Unified Contact Centre and Cisco WebEx.

EHC is delivered as a fully managed solution & sipsynergy guarantees quality & service as standard. The solution is delivered using our connectivity infrastructure & we manage everything from end to end. This enables us to ensure the solution is always working properly.

We continually upgrade & develop our platform in line with Cisco product releases & updates, enabling your customers to take advantage of a high-end solution at a fraction of the price without the worries of maintenance & updates.


Business Hosted Communications

Our Business Hosted Communications (BHC) platform is a state of the art SIP solution powered by Cisco Unified Computing appliances. This utilises our enterprise grade connectivity infrastructure ensuring the best quality connectivity and routes.

All BHC telephone system features can be easily configured through our web portal by you, or your customers.

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BHC system features include; call recording, call reporting, voice mail, ringing groups, auto attendants, call forwarding, soft phones, call waiting, caller ID and call conferencing.

All SIP compliant phones & endpoints are supported, enabling you to utilise existing hardware where necessary.


SIP Trunking

Our SIP Trunking platform enables legacy PBXs to take advantage of IP connectivity, & terminate voice calls to the public telephone network over an Internet connection.

The service provides a highly flexible alternative to ISDN & is designed to work with leading IP PBX manufacturers in the UK market.

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Our SIP Trunking platform enables legacy PBXs to take advantage of IP connectivity, & terminate voice calls to the public telephone network over an Internet connection.

The service provides a highly flexible alternative to ISDN & is designed to work with leading IP PBX manufacturers in the UK market.



We have a breadth of connectivity options available to suit all requirements. Our primary focus is on quality & throughput – we don’t offer highly contended connections or “budget bandwidth”.

Our entire network has been built with voice & real-time applications in mind, which is why it is uncontended throughout. We have enough bandwidth & capacity to provide 100% throughput with every circuit. This enables us to guarantee the quality of the connection & ensure that no circuit suffers from congestion or other contention based issues.

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We have DSL interconnects with BT, Sky and TalkTalk giving us complete coverage with every DSL enabled exchange in the country. Our interconnects to these carriers are privately peered, giving us a dedicated portion of the DSL backbone network.

This means we can provide dedicated uncontended bandwidth on every circuit, with our own private VLAN within the DSL core. Additionally, we are able to provide fibre-to-the-cabinet VDSL connectivity, also known as BT Infinity. Again, this runs over our own private interconnect enabling us to guarantee connection speeds & throughout.

We can provide Ethernet & Leased Line circuits anywhere in the UK. These are Ethernet point-to-point links direct to our data centres from carriers such as BT, COLT, Virgin, SSE and more. This enables us to be network agnostic, & as these are dedicated links, we can offer high quality uncontended bandwidth. We let you choose the best carrier for your requirements and as the connection is terminated in to our core network, this enables you to use a blend of different carriers at different offices to keep your costs down where some carriers are cheaper than others at certain places.

We have interconnects with major carriers giving you complete flexibility with your carrier choices. Because we have many connections with many carriers, we pass on our loyalty discounts to you, and you can even use our circuits for data and we implement full Quality of Service (QoS) policies and policing to prioritise the applications that matter. This give you perfect voice and video quality, as well as allowing you to prioritise other applications, such as remote desktop, improving the user experience.

The use of one of our connectivity solutions provides availability, voice channel, & voice quality guarantees.

Contact Us

sipsynergy UK
Widbury Barn
Widbury HIll
SG12 7QE

Phone: +44 20 3355 9680
Registered In England No. 07613922

sipsynergy Ireland
5 Ely Place Upper
Dublin 2

Phone: +353 1906 1300
Registered In Ireland No. IE538970