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Sipsynergy Is Evolving – Our Focus is Now on Callroute

Sipsynergy has been delivering hosted voice and SIP services to UK businesses for many years.

Today, however, our focus is firmly on Callroute, our flagship service designed to simplify enterprise telephony and bring calling directly into modern collaboration platforms such as Microsoft Teams and Webex.

Why the Change in Focus?

The way businesses communicate has changed. Microsoft Teams and Webex are now the collaboration platforms of choice, and organisations want calling to be integrated into the tools their people already use.

That’s why we built Callroute – a service that makes it simple, cost-effective, and scalable to move your voice services into these platforms.

While Sipsynergy remains the business behind the services you know, our innovation and future roadmap are centred on Callroute.

What This Means For Existing Sipsynergy Customers

If you are a current customer, your existing services remain fully supported and will continue to operate as normal. This includes:

  • Enterprise Hosted Voice (EHC)

  • Business Hosted Voice (BHC)

  • SIP Trunking

However, the future of our voice services lies with Callroute. While no end-of-life dates have been announced, we strongly encourage all customers to start planning their migration. Doing so early gives you choice, flexibility, and peace of mind.

Flexible Migration Options

Every organisation has different needs, which is why we provide multiple migration paths.

No matter which route you choose, our team will guide you at a pace that suits your business, with no disruption and no surprises.

Callroute SIP Trunking
Keep your existing numbers with us and simply move your connectivity to Callroute’s SIP trunks. A straightforward step towards modernisation.

Microsoft Teams Logo

Microsoft Teams with Callroute
Migrate fully into Teams for a seamless calling experience inside Microsoft’s collaboration platform. Gain easier management, scalability, and lower long-term costs.

Webex Logo

Webex Calling
For businesses committed to Cisco collaboration, we also support migration into Webex Calling, fully integrated through Callroute.

Why Choose Callroute?

Migrating to Callroute ensures you’re ready for the future with:

  • Seamless integration with Microsoft Teams and Webex
  • Flexible SIP trunking options to support your transition
  • Simplified management for IT and easier provisioning
  • Lower long-term cost and complexity with ongoing innovation built in

Next Steps

We’re here to help you plan your journey from Sipsynergy services into Callroute.

Whether that means moving your numbers onto SIP trunking, adopting Teams telephony, or migrating to Webex Calling, we’ll guide you.

To get started:

1. Explore Callroute
Learn more about our flagship service at www.callroute.com.

2. Review Your Current Services
Contact us to review your existing setup and discuss your best migration path.